Your Questions, Answered
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At The Psyche Space Counselling, we provide professional online counselling for individuals and couples. Our services include support for:
Anxiety and emotional wellbeing
Depression and low mood
Relationship and marriage challenges
Goal setting and personal growth
Finding meaning and purpose in life
All sessions are conducted in a safe, confidential, and supportive environment.
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We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within 1-2 business days.
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We are here to collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
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All our sessions are conducted online via secure video conferencing or via phone based on Client’s Preference. This allows you to access professional support from the comfort and privacy of your own home, no matter where you are located.
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The first session focuses on understanding your concerns, goals, and expectations. The counsellor will gently listen to you and guide the conversation, answer any questions you may have, and work with you to create a plan tailored to your needs. It’s also an opportunity for you to ensure that you feel comfortable and supported.
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All the sessions will last from 50-60minutes.
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No. The Psyche Space Counselling is a private counselling service, and Medicare rebates are not available. However, this allows for greater flexibility, immediate appointments, and personalised care without the need for a referral or mental health treatment plan.
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No referral is required. You can book a session directly through our website at your convenience.
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Yes. Your privacy is extremely important to us. All information shared during sessions is kept strictly confidential, except in situations where:
There is a risk of harm to yourself or others
Disclosure is required by law (e.g., court order or mandatory reporting)
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Sessions are conducted via a secure and confidential video conferencing platform or via phone according to the Client’s Preference. Once your appointment is confirmed, you will receive an email with instructions on how to join your session.
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To make the most of your session:
Choose a quiet and private space
Ensure a stable internet connection
Use headphones if possible for added privacy
Join the session a few minutes early
Reflect on what you would like to discuss
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We require at least 48 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments will incur the full session fee.
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The Psyche Space Counselling is not a crisis or emergency service. If you require immediate assistance, please contact:
Emergency Services: 000
Lifeline Australia: 13 11 14 (24/7)
Suicide Call Back Service: 1300 659 467
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Yes. Individual sessions are available for those seeking support with relationship or marriage concerns, even if their partner is not ready to attend.
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The number of sessions varies depending on your goals and circumstances. Some clients benefit from a few sessions focused on specific concerns, while others prefer ongoing support. This can be discussed during your first appointment.
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Yes. Research shows that online counselling is just as effective as in-person counselling for many mental health and relationship concerns. It also offers added convenience, flexibility, and accessibility.
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Booking is simple. Visit our website, select your preferred service and time, and complete the online booking process. You will receive a confirmation email with all the necessary details.
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It’s completely normal to feel nervous before your first session. Our counsellor’s warm and supportive approach ensures a comfortable, judgement-free environment where you can move at your own pace.
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If you have any additional questions, feel free to reach out. We’re here to help you feel comfortable and confident in taking the first step toward healing and growth.
📩 Contact us: contact@thepsychespacecounselling.com.au
📅 Book a session: https://www.thepsychespacecounselling.com.au/appointments

